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Browse, view product details, read reviews, and purchase millions of products. Pending orders are grayed out and non-actionable, so you won’t be able to confirm or cancel the order.Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. If you want to view the pending orders to be fulfilled by Amazon, simply go to the View FBA Orders tab. You can find pending orders under the Pending tab on the Manage Orders page, not in the Unshipped Orders report. To check an amazon pending order, sign in to your Amazon Seller Central. How Do I See Pending Orders on my Amazon account? This is necessary to protect customers’ data and provide a safeguard against fraud.
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This means that the order might take time as the buyer contacts amazon to rectify the situation.ĭigital purchases also involve a prolonged verification process of about four hours. This happens when Amazon encounters payment issues or cannot obtain authorization for the customer’s credit card.
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If they don’t get a code right away, chances are that the product is in a Pending status. They can also be delayed even if they do not need to be packed and shipped.īuyers typically receive a digital code when ordering a digital product. Just like physical products, digital products may also receive a pending status.

Do Amazon Digital Products Get a Pending Status? In this case, the products would be marked as “pending.”Įspecially with Amazon FBA items, the process can take longer.įinding, packing, shipping, and processing orders in Amazon’s fulfillment centers is more tedious process, so orders can stay pending for a long time.
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If the buyer has qualified for free bulk shipping, Amazon may also still be rounding up all of the items.

This can take a few days, especially during the holidays or peak seasons like Black Friday or Amazon Prime Day for Amazon to ship your products from their fulfillment center. Or the buyer may have ordered multiple items, and Amazon needs more time to gather all of them.Īnother reason is that Amazon is preparing and processing the order for Amazon FBA sellers. Why Do Physical Products Receive a Pending Status?Īn out-of-stock inventory is one of the most common causes for physical products to get a pending status. The most common is that Amazon could not obtain the buyer’s credit card authorization.Ī pending order status may also simply be because the customer has not completed the purchase yet or has opted for a convenience store payment. There are several reasons why Amazon might mark an order as pending. If there’s an issue with payment verification, the status remains Pending.Ħ – When the verification process is complete, the Pending status changes to Unshipped.ħ – Amazon sends an order notification to the seller.Ĩ – The seller then processes and fulfills the order (or cancels it if necessary). Amazon holds an order for 30 minutes to give the customer time to cancel it.Ĥ – Amazon verifies the order and the payment method.ĥ – Once payment is verified, the pending status changes to Unshipped. In this section, I’ve outlined the steps in the order process to give you a clearer picture of how it works.Ģ – Amazon changed the order status to Pending status.ģ – Pending Amazon order is non-actionable in Manage Orders. Unfortunately, there’s no way to fulfill an order until its status is changed from Pending to Unshipped.Īs a seller, it can be frustrating to wait for the status to change so you can keep customers happy. This can be an incredibly long wait for both sellers and buyers. In that case, Amazon can take as long as 21 days to complete the verification process.

Typically, Amazon puts orders on pending for 30 minutes.īut suppose there’s an issue with the buyer’s payment method. How Long Does Amazon Pending Verification Take? During this period, the order remains in Pending status. In the meantime, Amazon uses this period to try and verify the buyer’s credit card.
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How to start an Amazon dropshipping business.
